Reading of policy wording

 

It is essential that you read your policy document carefully taking special note of any policy limits, conditions and exclusions. If any aspects are not clear and do not meet your requirements please advise MME Australasia in writing immediately.

 

 

Cancellation

 

In the event of cancellation of this policy, any Broker Fee charged will be retained and a fee may be charged to cover administration costs.

 

 

Privacy Statement

 

Personal information requested is to enable us to evaluate and administer your insurance cover. We collect personal information from you for the purpose of providing insurance products, services, and to assist in processing claims. We may disclose information to others, such as insurers, claims consultants and assessors, financiers, and mortgagees, but only in accordance with “General Insurance Privacy Principles”. Personal information may also be used to advise you of products and services offered (unless you instruct otherwise).

 

 

Complaints

 

Clients who are not satisfied with our services should contact your customer/complaints officer. We subscribe to the Financial Ombudsman Service (FOS), and its supporting General Insurance Brokers Code of Practice. If your complaint cannot be resolved to your satisfaction by us you have the right to refer the matter to FOS. FOS can be contacted on 1300 780 808.